button offcanva subscribe

Contact Us

Don’t hesitate to let us know how we can help you. We are here to answer any questions you might have or assist you with a project.


Join our mailing list and stay up to date on the latest smart technology news and events.

Call Today (214) 396-5858   |   McKinney TX 75072


Privacy Policy

Innovative Home Automation and AV Solutions, LLC (IHAAVS) is committed to preserving and safeguarding your personally identifiable information. As part of this commitment, we have prepared this Privacy Policy to let you know about the manner in which we collect, use, disclose and otherwise securely manage the personal information you entrust to us through our website located at www.ihaavs.com (the “Site”). Your use of the Site is governed by our Terms of Use, and this Privacy Policy is incorporated into such Terms of Use.

This Privacy Policy also explains your options regarding the collection, use and disclosure of your personal information through the Site. You may opt-out of receiving future marketing communications at any time. Please see the choice/opt-out section below.

The Site

Collection of Personal Information
You do not have to register to browse our Site. However, your registration or subscription may be required to access certain portions of the Site, such as to the wholesale area. Any registration or subscription by you shall be done on a voluntary basis. In those instances, if you decide to provide us with personally identifiable information, such as your name, physical or email address, phone number, user name, password, or credit card numbers, we may store that information. You are responsible for maintaining the confidentiality of any password, and we strongly recommend that you not disclose your password to anyone. Personal identifiable information may also be collected when you send us any comments, inquiries, suggestions or feedback via the Site.

Cookie Technology
Our Site may use a technology called “cookies” to collect non-personally identifiable information about your activities on our Site, such as IP (Internet protocol) addresses, page requests, browser type, and average time spent on our Site. A cookie is a tiny element of data that our Site can send to your browser, which may then be stored on your hard drive so we can recognize you when you return to the Site. Cookies also enable you to select products, place them in your shopping cart and purchase them. If you have registered with our Site, for any reason, these cookies (1) may let us know who you are, (2) are necessary to access your account information, and (3) will provide us and our service providers with information that we will use to personalize our Site in accordance with your preferences. You may set your web browser to notify you when you receive a cookie, to refuse cookies or remove cookies from your hard drive. However, such actions may limit the functionality we can provide when you visit our Site.

Information Use and Disclosure

Internal Use
IHAAVS uses the personal information voluntarily given by you to: identify who you are, provide you with the service you requested, provide you with information regarding our products and services, process your purchases, provide interactive or personalized elements on our Site, or to better prepare future information and content based on the interests of our users. We use this data to gather broad demographic user information from which IHAAVS may perform statistical analyses of user behavior to measure users’ interest in the various areas of the Site. We can then tailor the visitors’ experience at our Site, showing them content that we think they might be interested in, and displaying the content according to their preferences. We also use your IP address to help diagnose problems with our server, and to administer the Site.

External Use
IHAAVS will not sell, rent or otherwise disclose personally identifiable information without your consent except as otherwise set out in this Privacy Policy. We may transfer personally identifiable as well as non-personally identifiable information, on a confidential basis, to trusted service providers who provide specific services and/or administer activities offered at our Site. We may also make certain information available on a confidential basis to third-party auditors, data storage firms and select measurement and analysis firms. These parties do not use or otherwise disclose any personal information except for the purpose of providing the services or administering the activities on our behalf, and must agree to abide by this Privacy Policy. If your purchases are being shipped to you, we will share your shipping information on a confidential basis with our delivery service providers (U.S. Postal Service, Federal Express, UPS, or other delivery companies we or you select). Our delivery service providers are contractually prohibited from using your personal information for any purpose other than making the delivery.

Credit card information provided by you when you purchase IHAAVS products is shared only with the relevant credit card company and/or third-party credit card processor in order to process your purchase.

Additional Information

Access to Personal Information
You have the right to request and obtain from IHAAVS the personal information IHAAVS has on file about you and request a correction of any data that is inaccurate. Requests for access to and correction of personal data should be addressed in writing to:
Innovative Home Automation and AV Solutions, LLC
11563 Willowbrook Ln.
Frisco, TX 75035

IHAAVS reserves the right to transfer any personal information we have about you, and the consent you have provided herein to the use of your personal information shall also extend, to any person or entity to which IHAAVS may transfer all or a portion of our business or assets, provided such personal information is used for the same purposes.

IHAAVS must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose specific user information when we believe that such disclosure is necessary to protect the interests or safety of IHAAVS, its customers, and others. In addition, we may disclose personal information to assist us in collecting a debt owed by you.

A Note About the Privacy of Children Under 13
The Site is not directed to or otherwise promoted for use by children under the age of thirteen (13). We do not knowingly collect or use personal information of anyone under the age of thirteen (13). If you are under the age of thirteen (13) you should rely on a parent or guardian to assist you in using the Site.

Opt-Out Procedures

IHAAVS provides users the opportunity to opt-out of receiving marketing communications at any time by following the instructions contained at the end of every communication or by contacting us in the manner set out below. You may also cancel your subscription or registration for any portion of the Site by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Links To Other Sites

The Site may contain links to other Sites. Although we try to link only to sites sharing our high standards of privacy, please be aware that IHAAVS is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every website that they visit. You should not take the existence of an affiliation with, or a link from the Site to any other site to mean that it has a privacy policy similar to this one.

Security Measures

We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. To protect your non-public personally identifiable information we utilize state-of-the-art sockets layer (SSL) technology. Personal information, including information collected by cookies and Site-analysis tools, is stored in electronic logs behind our firewall and can be accessed only by approved IHAAVS representatives. We will never ask for sensitive information via email.

Changes To IHAAVS’s Privacy Policy

As our business is a dynamic one, we need to be able to make revisions to this Privacy Policy. Consequently, we reserve the right to change this Privacy Policy at any time. If we decide to amend our Privacy Policy, we will post those changes on our homepage and we will revise the “last updated” date at the bottom of the Privacy Policy.

Contacting Us

Please feel free to contact us at any time if:

  • you have any questions or comments about this Privacy Policy,
  • you would like to terminate your registration with our Site,
  • you wish to access and/or correct your personal information,
  • you wish to provide or withdraw your consent for IHAAVS to provide you information about our products and services.

You can contact us by writing to:
Innovative Home-Automation and Audio-Video Solutions, LLC
11563 Willowbrook Ln.
Frisco, TX 75035
or by e-mailing us at This email address is being protected from spambots. You need JavaScript enabled to view it..

This Privacy Policy was last updated March 1, 2016.